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Alerting

The alerting settings allow you to tell EyesOnIt when to send you an alert. Providing the proper alerting settings can help EyesOnIt provide the alerts you want without providing false alerts. This pages covers the important aspects of alerting settings.

Object Description Alert Settings

With each object description, you can tell EyesOnIt:

  • whether it should send an alert if the described object is detected
  • the minimum confidence required before EyesOnIt sends the alert

These settings are described in the object descriptions page.

Region Alert Settings

These alert settings apply to an entire region.

Alert Conditions

Alert conditions are used to alert based on the number of objects detected, or based on an object crossing a line. For example, you can tell EyesOnIt to alert when more than three people are present. Or you can tell EyesOnIt to alert when a vehicle crosses a line that represents the entrance to a restricted area.

Alert Seconds

This setting allows you to indicate how long a condition must be continuously true before an alert is set. For example, you can tell EyesOnIt to only send an alert if five or more vehicles have been present for 10 minutes.

Reset Seconds

This setting tells EyesOnIt how long the condition must be continuously false before EyesOnIt will consider sending another alert. As an example, you may want EyesOnIt to send an alert when a vehicle enters a restricted area, but not send another alert for that same condition until no vehicles have entered the area for 5 minutes. The idea is that the first alert will trigger an investigation, and you don’t need an additional alert when you are already investigating.

Notification Methods

EyesOnIt supports multiple notification methods for sending alerts, including SMS, REST and VMS notifications. These notification methods are configured as follows:

SMS Alerts

To receive SMS alerts, you can provide a phone number to EyesOnIt. You can also tell EyesOnIt whether you want to receive an image with each SMS alert.

REST Alerts

EyesOnIt can call a defined REST API endpoint when an alert occurs. You can provide the URL of the REST endpoint to call. You can also provide authentication information for secure REST calls.

VMS Alerts

EyesOnIt supports integration with the Genetec Video Management System. You can provide options including the IP, port and base URI for the URL for Genetec alerts. You can also provide authentication information. EyesOnIt will support other video management systems in the future.