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EyesOnItDocumentation6.1

Reset Customer Mfa

POST /api/v1/users/{userId}/mfa/reset

A named provider administrator with MFA can reset customer MFA after independently verifying identity. Revokes sessions and requires confirmed re-enrollment.

Access

Section titled “Access”

Authentication options declared in the contract include user cookie session or bearer service token.

The shared authentication policy requires organizationAccounts:manage. Resource access also depends on the caller’s role, organization, camera grants, and the operation’s validation.

User-session writes require recent authentication.

Authentication and permissions explains tokens, cookies, CSRF, and workspace context.

Parameters

Section titled “Parameters”
Name Location Required Type Description and constraints
userId path Yes string (uuid)
If-Match header Yes integer minimum 1
X-EyesOnIt-Session-Id header No string (uuid) The sessionId the caller expects. Required when switching workspaces and for cookie requests after workspace rotation. A mismatched value returns 409 with X-EyesOnIt-Workspace-Changed: 1. Bootstrap with getCurrentPrincipal; never replay a mutation automatically after changing context. Bearer clients do not use this header.
X-CSRF-Token header No string Required for unsafe requests authenticated by CookieSession; ignored for bearer clients. minimum length 32. maximum length 256

Request body

Section titled “Request body”

Required.

application/json — ResetCustomerMfaBody.

Field Type Required Description and constraints
reason string Yes values "lostAuthenticator", "compromisedAuthenticator"
identityVerified boolean Yes Must be true after independent identity verification.

cURL request template

Section titled “cURL request template”

Set the connection variables described in Get started. Replace each additional EOI_… variable with the parameter value for this request. Prepare the body file using the request schema above. This template sends the request when run.

Terminal window
curl --fail-with-body --silent --show-error \
  --request POST \
  --header "Authorization: Bearer ${EOI_SERVICE_TOKEN}" \
  --header "If-Match: ${EOI_IF_MATCH}" \
  --header "Content-Type: application/json" \
  --data-binary @request.json \
  "${EOI_API_BASE_URL}/users/${EOI_USERID}/mfa/reset"

Contract responses

Section titled “Contract responses”

The table records responses declared by the OpenAPI contract. See Errors and status codes for the runtime error envelope and shared failures.

Status Description Media type Body
204 Successful Response — Empty body
422 Validation Error application/json HTTPValidationError

Operation identifier resetCustomerMfa. Browse Users and camera access.

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