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Recognize enrolled people in video

HOW-TO GUIDEWeb UI · EyesOnIt 6.1

Recognize enrolled people in a camera view, create incidents when they appear, and find their appearances in recorded video.

Use the EyesOnIt web UI with access to the camera, identity directory, and the workflow you want to configure. Enroll the person’s photos and create any identity groups first.

Choose a view where faces are clear and visible. Test with footage that represents the camera’s lighting, distance, and viewing angle. The example recognizes the enrolled campus character Campus demo — Alex through Documentation — Campus staff.

Follow this captioned EyesOnIt web UI walkthrough, or use the written steps below.

Web UI walkthrough with captions and chapter controls. The written steps below provide the same workflow.
  1. In Monitor, open the source’s Configure workspace.
  2. Select the region to monitor, then open its Detection configuration.
  3. Enable Use object type, select Person, and choose Face.
  4. Set Identity condition to Matches selected people or groups.
  5. Under Who should be detected?, choose Groups or People, then select your targets. In larger directories, search by name or external ID.
  6. Set Minimum face match. The illustrated test uses 0.75; verify the setting against representative footage.
Web UI Face detection targeting people who match the selected Documentation Campus staff identity group.
Web UI: select a group to detect its enrolled members, or choose People for individual targets. Enlarge image
  1. Open Rules for that detection and add a Detection rule.
  2. Give it a useful name, such as Campus staff recognized. Set its duration, active hours, and severity for the task.
  3. Choose Save configuration and run the source.
  4. In Incidents, select the camera and review the resulting event and snapshot.

The example uses a presence rule with zero dwell time and no notification actions. Its snapshot highlights the enrolled person with their display name and face-match score.

EyesOnIt incident snapshot highlighting the enrolled Campus demo Alex in the walkway video with a face-recognition label.
Web UI incident snapshot: the campus staff rule recognized the enrolled person in the walkway scene. Enlarge image

Check the image and surrounding footage as part of incident review. Add notifications and evidence actions when you are ready to deliver the event to your team.

Enable Camera → Processing → Enable archive search → Faces for the sources whose history you want to search. Enable Continuous recording under Recording for surrounding playback, then save and run the sources to collect history.

  1. Open Search → Archive → Face.
  2. Under Search people or groups, type the display name or external ID and select the correct Person or Group result.
  3. Choose Camera scope and the time period, then Search archive.
Web UI archive Face search for the enrolled Campus demo Alex, scoped to the documentation face-recognition source.
Web UI: choose an enrolled person or group, the cameras, and the time period. Enlarge image

Review All matches with Best match sorting to inspect candidates. Use Open playback to compare the person in the recording with the enrolled samples and review the surrounding activity.

Web UI Archive playback opened from the highest-ranked face-search result, showing the enrolled campus person in the walkway recording.
Web UI: open a face-search candidate in Archive to review the person and surrounding activity. Enlarge image

For a temporary watch, choose Search → Live → Face, select the person or group, and choose the cameras. Set Duration (seconds), Alert threshold, and Alert cooldown (seconds), then choose Start live search. Check for Ready for matches.

Web UI live Face search for Campus demo Alex with a 120-second duration, threshold 75, cooldown 30 seconds, and Ready For Matches status.
Web UI: start a temporary watch for an enrolled person on selected cameras. Enlarge image

Review candidates in Overview → Live search results. Return to Search → Live and use the session’s X control when finished. A saved detection rule handles ongoing incident creation; a live search follows a temporary investigation.

Choose Recognized as someone outside the selection when the task concerns arrivals outside a selected team. Enable Include unidentified faces to also include clear, successfully assessed faces that have no enrolled identity match. Review this condition against representative arrivals before adding incident actions.

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